[COVID 19-UPDATE:] OPERATIONS PAUSED UNTIL FURTHER NOTICE

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Dear Matchbase Member,
as all of you will already know, the authorities decided for another lockdown in Germany. That is why we have to pause our operation from 02. November until further notice


We’re forced to take a break, so you can pause your membership now – this is how it works:

  1. Find the “Pause”-Button in your profile (via > My Profile  section)
  2. You’ll be directed to a checkout page where you have to re-enter your payment data and (if applicable) a coupon code you used to start your subscription. These steps are necessary to ensure that your payment provider will issue no payments with 100% guarantee. 
  3. You might be redirected to your payment provider. Finish the checkout and your membership is now paused until 28.02.2021. It will automatically restart afterwards. You can also restart it yourself in case it is possible to play again

If you also want to play with us in the next year, consider not cancelling, but pausing your membership so that we can make it. We’ll appreciate your support to the fullest!

Also we will refund any payments made between 29.10.2020 and 02.11.20, if the membership is paused in the meantime and no games are played within the respective payment cycle.

Over night we have received so much love from many of you telling us they’ll keep their memberships active. That’s what keeps us going! #MatchbaseFamily really is a family after all! We stand together – and we’ll make it through these tough times once more and comeback stronger!

In case you have any questions just slide into our DMs or sent us a mail to joshi@matchbase.com .

Thank you very much and stay safe,

Joshi and the whole Matchbase Team!